Customer engagement

Your customers want to work with businesses that look after the environment and contribute to society. We help you meet (and exceed) those expectations, showcasing the wonderful things you’re doing so you stand out among your competitors.

And if you’re a B2B business, we’ll help you stay one step ahead of your customers’ requirements, so you don’t get bogged down answering awkward ESG questions, and so you can show why you’re a great company to do business with.

Product carbon footprints

Measuring and sharing the carbon footprint of the goods and services you sell is a great way to stand out from your competitors and meet the increasing demands of customers.

We’ll help you measure the carbon footprint of your products and services in a way that’s a natural fit for your business, with an approach aligned with key standards, including ISO14067.

We can also help ensure the footprint of your products is “carbon neutral” and certified to the ISO14068 standard.

Questionnaires and ratings

Your business customers are probably working to become more sustainable too and that means understanding the risks in their supply chain. So what happens when they ask you lots of complex questions from lots of complex questionnaires (like CDP or EcoVadis) with lots of complex jargon?

We know the majority of ESG rating systems used by businesses to rate their suppliers. We’ll help you understand the requests and develop clear, honest answers for your customers, while also helping you understand how to improve performance.

What our customers say

What’s it like to work with us? Find out from some of the people who’ve already done it.

Dafydd Hughes, Head of Central Operations

Huws Gray Group
“Very good business. Honest, approachable and easy to work with. Down to earth people who are genuine and want to see their clients progress in the world of sustainability.”

Kevin Dunckley, Chief Sustainability Officer

HH Global
“TBL has been our trusted partner for 7 years now and have always provided us with great services, advice and guidance. Why would we go anywhere else?”

Luke Sharman

AJ Bell
“There is that closer working relationship provided by TBL, something that you don't get with some of the bigger providers. Always responsive to our requests; always looking for ways to help.”

Katy Conway, Brand Communications & ESG Director

75 Media
“TBL have been instrumental in shaping our ESG strategy and guiding us through our scopes 1 & 2 carbon accounting. Their expertise and honest guidance has enabled us to create a plan that's not only achievable, but is one we - as a whole company - believe in.”

Jon Dale, Corporate Affairs & ESG Lead

Punch Pubs & Co
“Attentive. Collaborative. Knowledgeable.”

Anureet Kaur, Sustainability Manager

Softchoice
“TBL is awesome! We love working with them and how prompt they are with their responses. The background in Tech complements our work very well and [helps us] move the momentum forward in sustainability.”

Kate Hursthouse, Global Head of Responsible Business

Kennedys Law LLP
“Good service, easy, quality content writing – fills in ESG/GRI reporting expertise we don't have in-house.”

Raj Neelakantan, Procurement Operations Manager

Cadent Gas
“TBL is quick to grasp our needs and tailor a solution. Their agility and flexibility is refreshing and helps achieve project goals with minimum fuss.”

Freddie Bowlby, Sustainability Manager

Pennon Group plc
“TBL provides an excellent service, very flexible to the client's needs, delivered by a team of very passionate and attentive consultants, and at a very cost-effective price.”

Robin Tudor, Head of PR and Communications

Liverpool John Lennon Airport
“It's been great working with the team at TBL. They have got to know and understand our business really quickly to help shape our ESG focus and have created an annual report that really showcases what we've been able to achieve and where our focus remains going forward.”